Privacy and cookie policy

Your trust is very important to us. The document you are currently reading describes our policy on processing your personal data. We constantly strive to ensure the highest standard of privacy protection, which is why we are committed to complying with both this policy and all legal requirements related to the protection of your personal data.

 

This policy is addressed to:

  • customers, contractors and partners of Trusive sp. z o.o., as well as employees, associates and representatives of entities involved in the performance of a contract with Trusive sp. z o.o.,
  • visitors to our website.
1. Definitions

PolicyThis privacy and cookie policy

Administrator, “we”, “us”, “our”, “Trusive sp. z o.o.” Trusive sp. z o.o. with its registered office in Koszalin (75-669), ul. Topolowa 2, whose registration files are kept by the District Court in Koszalin, 9th Commercial Division of the National Court Register (KRS) at no 0001180671, Tax ID: 6692586604
Personal data In accordance with the GDPR – any information about an identified or identifiable natural person (“data subject”); an identifiable natural person is a person who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, identification number, location data, online identifier or one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person
GDPR Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation)
Website Our website at: www.trusive.io
2. Controller

The controller of your personal data is Trusive sp. z o.o. with its registered office in Koszalin (75-669), ul. Topolowa 2, KRS: 0001180671.

 

You can contact us:

  • in writing – at our address indicated above,
  • by e-mail – at: [email protected],
  • by phone – at phone number: (+48) 22 100 36 93.
3. Purposes and legal basis for the processing of personal data

Your personal data will be processed for the following purposes.

 

If you are our customer, contractor, partner or employee, associate or representative of our customer, contractor or partner designated to perform a contract with us:

 

Purpose of processing your personal data Legal basis for the processing of your personal data
If you are our customer, contractor or partner:

  • taking the necessary steps at your request prior to entering into a contract (including for the provision of electronic services)
  • performance of the contract (including the provision of electronic services)
 If you are our customer, contractor or partner:

  • the necessity to process your personal data for the performance of a contract (including for the provision of electronic services) or to take action at your request prior to entering into the above-mentioned contracts to the extent that they concern you (Article 6(1)(b) of the GDPR)
If you are our customer, contractor or partner:

  • fulfilment of our legal obligations (e.g. accounting related to the performance of the contract)
 If you are our customer, contractor or partner:

  • fulfilment of legal obligations incumbent on us in connection with the agreement (Article 6(1)(c) of the GDPR)
If you are an employee, associate or representative of our client, contractor or partner designated to perform a contract with us:

  • performance and execution of the contract (including the provision of electronic services), including maintaining business contacts in connection with the above-mentioned contracts
  • performance and execution of the contract (including the provision of electronic services) with your principal or employer
 If you are an employee, associate or representative of our client, contractor or partner designated to perform a contract with us:

  • we process your data on the basis of our legitimate interests consisting in the proper performance of contracts with your employer/client and maintaining ongoing business contacts and proper communication (Article 6(1)(f) of the GDPR)
  • conducting internal analyses
  • ensuring the security of the ICT environment
  • applying internal control systems
  • pursuing and defending our rights against claims and in court and out-of-court proceedings
  • the legal basis for the processing of your personal data stems from our legitimate interests in ensuring the high quality of our services and our right to assert and defend our rights against claims and in court and out-of-court proceedings (Article 6(1)(f) of the GDPR)

 

If your personal data has been collected directly from you, providing your personal data is voluntary, but failure to do so may prevent us from maintaining contact with you and establishing or maintaining a business relationship.

 

In the case of marketing and promotional activities directed at you:

 

If we present our offer to you by phone or electronically, it means that you have previously consented to its presentation. We never send offers in this way unless we have the appropriate marketing consent.

 

Purpose of processing your personal data Legal basis for the processing of your personal data
  • conducting sales and direct marketing of our products and services
  • pursuing our legitimate interest in the form of direct sales and marketing of our products and services (Article 6(1)(f) of the GDPR)

If your personal data has been collected directly from you, providing your personal data is voluntary, but failure to do so may prevent you from receiving our offer.

If you visit our Website:

 

Purpose of processing your personal data Legal basis for the processing of your personal data
  • enabling the most effective use of the Website
  • ensuring the security of using the Website
  • to improve our Website
  • the legal basis for processing your personal data arises from our legitimate interests (Article 6(1)(f) of the GDPR)

The provision of your personal data is voluntary.

4. The scope of personal data we process

If you are our customer, contractor, partner or employee, associate or representative of our customer, contractor or partner designated to perform a contract with us, the categories of personal data we process may include:

  • identification data (including first and last names),
  • contact details (including e-mail address, phone number),
  • data on the function performed (job title, designation of the function performed, place of performance of the function/position, designation of the entity where the person works),
  • other data disclosed to the Data Controller for business contacts and business relations.

Depending on which marketing contact channel you have consented to and the scope of personal data you have provided us for this purpose, in the case of marketing and promotional activities directed at you, the categories of personal data we process may include:

  • identification data (including first and last names),
  • contact details (including e-mail address, phone number),
  • data on the position held (job title, designation of the position held, place of work/position, designation of the entity where the person works),
  • other data disclosed to the Data Controller for business contacts and business relations.

At the same time, we would like to point out that not all of the above-mentioned personal data is always processed by us. There may also be situations in which you voluntarily provide us with other personal data, e.g. when reporting a technical problem, communicating with us or submitting any complaints.

 

5. Recipients of personal data

Your personal data is processed by a limited group of people, including our employees and associates, to the extent necessary for them to perform their work in connection with the provision of services to you. However, your personal data may be transferred to third parties, as described below.

 

Your personal data may be transferred to the following categories of recipients:

  • service providers supplying the Data Controller with technical and organisational solutions enabling the management of the Data Controller’s organisation, including entities operating ICT systems or providing the Data Controller with ICT tools (in particular ICT service providers, courier and postal companies),
  • providers of legal and advisory services and services supporting the Data Controller in pursuing claims (in particular law firms),
  • other entities and authorities to which the Data Controller is obliged or authorised to disclose personal data on the basis of generally applicable laws.

Transfer of personal data to a third country (i.e. outside the European Economic Area) or an international organisation:

 

We do not transfer your personal data to third countries or international organisations.

6. Retention period for personal data

The period for which we store your personal data depends on the type of service provided and the purpose of processing. The period for which we store personal data often results directly from legal provisions, if we process your personal data on that basis. If we process your personal data on the basis of our legitimate interest, the data is processed for a period enabling us to pursue that interest or until you lodge an effective objection to the processing of the data. On the other hand, if the processing of your data is based on your consent, we store this data until you withdraw your consent. Where the basis for processing your personal data is the necessity to conclude and perform a contract, the data is processed until the contract expires. After this time, your personal data is stored by us for the time necessary to secure our claims or defend against claims. However, we may be required to store your personal data for a longer period of time as required by law, e.g. the Accounting Act.

7. Your rights regarding personal data protection

If we process your personal data, you have the following rights:

  • the right to access your personal data and receive a copy of it (Article 15 of the GDPR),
  • the right to rectify (correct) your personal data (Article 16 of the GDPR),
  • the right to request the erasure of your personal data (Article 17 of the GDPR),
  • the right to restrict the processing of personal data (Article 18 of the GDPR),
  • the right to data portability, i.e. the right to receive your personal data in a structured, commonly used, machine-readable format (Article 20 of the GDPR),
  • the right to withdraw consent at any time without affecting the lawfulness of the processing carried out on the basis of consent prior to its withdrawal (Article 7(3) of the GDPR) – you can withdraw your consent to the processing of personal data by contacting us:
    • in writing – to the address of our registered office (provided above),
    • by e-mail – at the following e-mail address: [email protected]
    • by phone – at phone number (+48) 22 100 36 93.

Right to lodge a complaint with a supervisory authority:

 

If you believe that the Controller is processing your personal data unlawfully, you have the right to lodge a complaint with the President of the Personal Data Protection Office (ul. Stawki 2, 00-193 Warsaw). Detailed information on this subject can be found on the Office’s website www.uodo.gov.pl

 

Right to object:

 

You have the right to object to the processing of personal data for reasons related to your particular situation (Article 21(1), (4)-(5) of the GDPR). When raising an objection, you should indicate the specific situation which, in your opinion, justifies the cessation of processing of the personal data covered by the objection by the Controller. We will cease to process your personal data for the purposes specified above, unless we demonstrate compelling legitimate grounds for the processing which override your rights and freedoms, or unless your data is necessary for us to establish, pursue or defend legal claims.

 

Please note that not all of the above rights are absolute, which means that you will not be entitled to them in relation to all processing activities. The only right you always have (regardless of the basis for processing) is the right to lodge a complaint with the competent supervisory authority if you believe that our processing of your personal data violates the law.

 

We encourage you to familiarise yourself with the above rights.

 

8. Information on automated decision-making, including profilling

The data controller does not make decisions about you based solely on automated processing, including profiling.

 

When you visit our Website, we may collect certain information about you through tracking mechanisms that allow us to target personalised advertisements to you. We do not use the results of such analyses to make decisions about you. We also do not have data that allows us to identify you based on your activities on the Website.

9. Cookies

Cookies are IT data, in particular in the form of small text files, which are stored on the user’s end device and can be read by our IT system or the IT systems of third parties.

 

You can manage cookies

 

When you first visit our Website, you are informed about the use of cookies and other technologies. Using the tool we have designed, you can manage cookies (your consents) from the Website. What is more, you can change your cookie settings by changing your browser settings or deleting them.

 

However, please note that if you block or delete cookies, your use of the Website and other websites may be disrupted.

 

Cookies we use

 

Below, we provide you with information about the cookies we collect on our Website.

 

Necessary cookies

 

These cookies are always enabled because they enable the basic functioning of the Website. These cookies do not store any personally identifiable information. Their purpose is to ensure the proper functioning of the Website.

Necessary cookies
Cookie file Duration Description
cookieyes-consent 365 days Stores information about consent to cookies (Compliance mechanism).

Current privacy policy and its changes
The latest version of the policy is effective from March 16, 2026.